Delivery & Returns
Delivery Charges and Timings
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Daily deliveries are available between 10am - 6pm, at a charge of $15.
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Same day delivery applies to orders confirmed before 12pm each day.
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Local delivery is available with a minimum purchase of $30.
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For all orders, we seek your understanding that for any redelivery request, there will be an additional charge of $15.
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Delivery service excludes the following places: Tuas / Jurong Islands / Changi Airport / Army Camps / PSA Ports / Sentosa Island.
Self-collection
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You may collect your order at our studio in Woodlands, after your payment has been verified. Full address will be stated upon checkout. Kindly inform us at +65 94315913 of any last-minute changes in self-collection timings.
Cancellation
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We do not accept any cancellation of orders after the payment is verified. However, if you would like to postpone the delivery of your order, please contact us 3 full working days in advance of the original delivery date.
Returns
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We do not accept returns and/or exchanges unless we have sent the wrong order to you.
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For any discrepancies in quality or order, please contact us immediately for resolution.
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Jan’s Floristry reserves the right to cancel, refund or exchange any order at its sole discretion.